The Ministry of Communications announced its intention to impose a financial sanction on the company in the total amount of NIS 1.1 million

The Ministry of Communications announced today (Wednesday) its intention to impose a financial sanction on the company in the total amount of NIS 1.1 million, due to "serious violations that affected a vital service to the public during the Corona epidemic."
According to the ministry, "During the third closure, the postal company reduced hours and days of operation by 44 postal units in violation of the license provisions. At the same time, many complaints were received from the public and various sources about very long waiting times." "They arrive at the postal unit and find it closed without the postal company bothering to inform them of the closing of the unit," it was reported.
The ministry also said that the post office did so even though the period of the corona crisis led to a sharp increase in ordering packages online, and to an increased need for postal bank services (allowances, payments), so that postal services were considered essential.
The Ministry of Communications claims that it is working "to improve the level and quality of postal services for the benefit of the public, especially since the company is in the middle of a privatization process. Financial sanctions for various violations. "
At the same time, the Ministry of Communications did not act in real time against the company, did not conduct actual enforcement and did not force it to open its branches.
According to the director general of the Ministry of Communications, Liran Avishar-Ben Horin, "We will not allow a situation in which citizens arrive at a closed post office during business hours. These are blatant and serious violations of the company and we are determined to act with all the tools at our disposal to ensure that the citizens of Israel receive advanced and quality postal services. "
The Israel Postal Company stated in response that it "completely rejects the allegations. This is the corona period and the closure, during which the morbidity was in full swing. The units that were closed had verified corona patients, who forced the mail to temporarily close the units due to isolation." "Our employees and customers. The Ministry of Communications was updated in real time on each of the units that were closed during this period, and a notice was published on the post office and in the unit that was closed to the public. In most cases, the units reopened the next day."