Amtrust :Israel is a development center with focus on InsurTech

Amtrust Financial Services, a multinational insurance company focusing on small to medium-sized businesses, loss of work capacity, vehicles and electronic products, announced partnerships with several Israeli start-up companies at the OurCrowd Global Investor Summit held in Jerusalem.

 AmTrust has recently added a local presence in Israel and is focused on identifying and creating partnerships and investments in companies that will promote and maintain interactions with customers and agents, and streamline business processes in the field of insurance, including underwriters, claims and payments.
Senior executives at AmTrust, including COO (Chief Operating Officer) Chris Longo, CIO (Chief Information Officer) Ariel Gorelik, and CMO (Chief Marketing Officer) Michael Bor, will hold an open meeting with Israeli technology companies during the conference, To discuss how technology companies can best partner with insurers to achieve mutual success.

"Israel is a new technology development center with a growing focus on InsurTech, and AmTrust is taking advantage of this through our local presence," said Yair Smith, vice president of strategic development at AmTrust. "We have joined two companies, Reply.ai and Verishow, to improve our interactions with our customers through chat, video chat and enhanced communications with AmTrust systems, and we believe Spark Beyond's artificial intelligence platform will provide us insights And recommendations that will significantly improve our business and provide great value to AmTrust. "

SparkBeyond is an artificial intelligence-based research engine that is able to discover complex patterns in the data, creating business and process recommendations for action. AmTrust uses SparkBeyond's capabilities to help improve the company's premium valuation processes and coverage.

The Reply.ai bot chat solution will support AmTrust's Customer Service Representatives (CSRs) and will manage customer interactions to improve customer service and communication times and billing, payment and policy management platforms.

Verishow will provide AmTrust agents and representatives with video chat capabilities, including shared browsing, document interaction, and an approved e-signature.