Pelephone experienced Fourth problem in it's network within a month

Pelephone company has experienced four failures in its network over the last month. Yesterday, again subscribers reported a failure to issue and receive calls. "The source of the problem is the replacement of the main subscriber base of the system, basically a system in which each subscriber is listed on the Pelephone network," explained Pelephone cellular phone manager Ran Guron. "We upgraded to the HPE system, which is also the previous supplier, in a long process of preparations for a year, a month and a half upgrade, and the system worked and worked well, but since the last subscriber group transfer, there have been disruptions and instability in the system."
According to Guron, the network has returned to normal, but the case is connected to yesterday's malfunction, and Pele-Phone is handling the matter. "We called on the company to investigate the malfunctions and check the system's failures and find a solution," he said.
"The figure that characterizes this entire chain of events is less than 20% harm, but today, for example, it was 20% of the network, but not 20% of the customers, which characterizes the events because the system includes several servers, And it also affects his environment. "
CEO Pelephone stressed, I hope we will restore the service to repair. I hope that customers will continue to receive the best cellular package we are offering. "Guron admitted that there has been an increase in the number of users who left Pelephone since the mishaps began:" There are currently no significant numbers. "This means that there is a deviation from the data of the previous month's departure, but it is Not a mass influx. "

Pelephone updated the Ministry of Communications that most of the problem was behind it and that most of the subscribers who did not receive service yesterday returned to receive normal service. The company will compensate it's custommers with a full month of free internet. this compensation is a bit problematic to custommerss who get free internet in their contracts with Pelephone.